Refund and Returns
Refund and Returns Policy
- OVERVIEW
Our refund and returns policy lasts 30 days.
If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Contact must be made prior to the return of any goods
- Refunds will not be given on change of mind situations
- All Custom Made products are non-returnable and non-refundable
- Received and Inspected
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
- Need Help?
Contact us at https://gazzardbrothers.au/contact/ for questions related to refunds and returns.